1、 Preparation before operation
Before operating the telephone, it is necessary to check whether all components of the telephone are intact, whether the telephone is qualified and meets the requirements. All kinds of faulty equipment and equipment that does not meet the requirements cannot be put into use. At the same time, it is necessary to ensure the normal connection of telephone lines and the secure and reliable power wiring of equipment.
2、 Operation process
1. Answer incoming calls
When the cleanroom dedicated telephone receives an external call, the following operation procedure should be followed:
(1) Confirm the phone number for incoming phone calls;
(2) Place the dedicated telephone in the cleanroom in a state where communication is possible;
(3) Each personnel should answer incoming calls and promptly inform them to facilitate timely follow-up and handling of matters;
(4) During the call, all personnel should follow the prescribed procedures.
2. Make a phone call
When making a phone call, the following steps should be followed:
(1) Dial the phone number according to communication needs;
(2) Place the dedicated telephone in the cleanroom in a state where communication is possible;
(3) Use the correct tone and intonation to express the correct content.
3、 Operation skills
When operating a telephone, personal hygiene should be taken into account to avoid carrying bacteria and dust.
(1) To prevent any misoperation, do not easily move up or down the options, operate carefully.
(2) Maintain sensitivity and awareness of the content of the call, and take timely action if any problems arise during the call.